Effective Meetings and Negotiations in English

Effective Meetings and Negotiations in English

Ziel

Well prepared for your success

• Preparing and structuring a meeting.


• Opening, closing and conducting a meeting.


• Defining your goals and interests.


• Preparing negotiations in writing and defining your negotiating strategy.

Aspects of a successful negotiation

• Considering the basics of communication.


• Showing an honest interest in your negotiation partner.


• Presenting arguments convincingly – using your rhetorical skills.


• Showing flexibility and being prepared for compromise.


• Aiming for co-operation, not confrontation.

Success with communication skills

• Establishing a good rapport.


• Describing complex situations clearly and concisely.


• Taking the lead in the meeting.


• Reaching your goals by clearly stating your interests.


• Being authentic in your performance.


• Taking body language into account.

The role of language

• Perfect communication without perfect grammar.


• Important phrases in English conversation.


• Pacing your speech for effectiveness.


• Presenting unpleasant messages.


• Presenting the benefits for all negotiation partners.


• Humour as a communication tool.

Managing difficult situations

• How to handle questions, disruptions and objections.


• How to manage uncooperative behaviour and resistance.


• Building up a solid negotiation position.


• Staying friendly under pressure.

Succesful intercultural meetings

• Interacting with respect, openness and understanding.


• Avoiding stereotyping and being aware of cultural do's and don'ts.


• Handling misunderstandings with confidence.

Tips for your business practice and exercises